Please help me with refund my credit to dc phonix

[Valdemaras]

Refund for you not available after the moment you pressed FRP erase button. https://www.dc-unlocker.com/huawei-a...one-frp-unlock its very sad indeed, since it seems you did not know what frp erase does.

[ploosond]

I cannot flash using the DC Phoenix tool. Now my fastboot is also lost, I can't boot to fastbooot with volume - and power button. Now I will send mobile to the customer care centre. Please help me with refund. Thanks

[ploosond]

I flahed with fastboot first then dc Phoenix ask to flash using upgrade mode

[Valdemaras]

You need to start flashing while in fastboot.

[ploosond]

Looking for a device in upgrade mode
COM8: Android Adapter PCUI (COM8)

2/11/2019 3:51:59 PM Starting to write device in UPGRADE mode...
File to update: Cannes-L11_C432B382_Firmware_Austria_Bulgaria_Croatia_Pol and_Romania_Serbia_Android_7.0_EMUI_5.0.1_1.APP
Validating file...
Looking for attached port...
Preparing to write...
Writing partition: SHA256RSA...OK
Writing partition: CRC...OK
Writing partition: OEMSBL_VERLIST...
Error downloading file Cannes-L11_C432B382_Firmware_Austria_Bulgaria_Croatia_Pol and_Romania_Serbia_Android_7.0_EMUI_5.0.1_1_2.dtwo rk, partition: OEMSBL_VERLIST

Error writing software
2/11/2019 3:52:12 PM Writing device finished with ERROR
No files selected

I cannot flash ?? Please help me here. My device is huawei nova CAN-L11

[Valdemaras]

Can try, there is no guarantee that it will work though.

[ploosond]

Can I use dc Phoenix to install .app file with thia credit??

[Valdemaras]

Credits added back. FRP erase is for google sign in request removal only.

[ploosond]

My Huawei Model: HUAWEI CAN-L11 is in soft brick, there is no OS installed. I tried to install a custom recovery but could not install because of FRP locked. So why I buy 15 cr from dc unlocker to unlock FRP but dc unlocker did not work. I want to get refund my credit so that I can use to recover my phone from dc phoenix. It is too urgent. Help me here. Thank you.