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Restart software and modem and try unlocking again. Unlocking same device again will not require credits and you will be able to repeat unlock with 0 credits.
If that will not help, please contact us by live chat from web page. Then we would be able to check more.
issue with code 10 solved, but dc-unlocker still cant find modem, but see it on serial port (COM3), Im not sure if buy credits then can help unlock it, because Cardlock: 2,0,0 , Im try countdown set 10 attempts with command AT^CARDUNLOCK="nck md5 hash" (generated by huawei calcs) but its not help(
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