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  • Valdemaras
    replied
    Originally posted by rs2580 View Post
    Where can i get version before CDMA update?
    Can't write iso.
    Code:
    Getting information from the modem...
Verifying modem mode: Port COM192
Port COM192 in Diagnostic mode
Getting information from the modem...successfully finished

Comunication port: COM192
IMEI: 8627320138xxxxx
Serial number: G8JBYA926xxxxxxx
Dashboard version: UTPS21.005.11.17.264_MAC21.005.11.11.264
Device letter: Not Available
Flash Capacity: Not Available
2013-05-09 21:14:35 Starting write modem...
Looking for modem...
Verifying modem mode: Port COM192
Port COM192 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Not found modem in download mode
Modem in diagnostic mode
2013-05-09 21:16:00 Write modem finish
Getting information from the modem...
Verifying modem mode: Port COM215
Port COM215 not responidng.
Verifying modem mode: Port COM223
Port COM223 in Download mode
Verifying modem mode: Port COM4
Port COM4 not responidng.
Getting information from the modem...don't succeed
    Try to redownload existing version now, as it was updated and minor fixes added aswell for these errors, let us know if it helped out.

    Leave a comment:

  • rs2580
    replied
    Where can i get version before CDMA update?
    Can't write iso.
    Code:
    Getting information from the modem...
Verifying modem mode: Port COM192
Port COM192 in Diagnostic mode
Getting information from the modem...successfully finished

Comunication port: COM192
IMEI: 8627320138xxxxx
Serial number: G8JBYA926xxxxxxx
Dashboard version: UTPS21.005.11.17.264_MAC21.005.11.11.264
Device letter: Not Available
Flash Capacity: Not Available
2013-05-09 21:14:35 Starting write modem...
Looking for modem...
Verifying modem mode: Port COM192
Port COM192 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Verifying modem mode: Port COM192
Verifying modem mode: Port COM162
Not found modem in download mode
Modem in diagnostic mode
2013-05-09 21:16:00 Write modem finish
Getting information from the modem...
Verifying modem mode: Port COM215
Port COM215 not responidng.
Verifying modem mode: Port COM223
Port COM223 in Download mode
Verifying modem mode: Port COM4
Port COM4 not responidng.
Getting information from the modem...don't succeed

    Leave a comment:

  • Valdemaras
    replied
    Originally posted by kumeipark View Post
    New version has some bugs with Vodafone K3772 (Huawei)
    Version 7 doesn't have any problem

    Code:
    Getting information from the modem...
Verifying modem mode: Port COM18
Port COM18 not responidng.
Verifying modem mode: Port COM17
Port COM17 in Diagnostic mode
Getting information from the modem...successfully finished

Comunication port: COM17
IMEI: 861020006045591
Serial number: W5T5TA92A1912284
Dashboard version: 10.3.210.41379_RC1_4.09.01.00_Huawei
Device letter: Not Available
Flash Capacity: Not Available
5/8/2013 9:48:23 PM Starting write modem...
Looking for modem...
Verifying modem mode: Port COM18
Port COM18 not responidng.
Verifying modem mode: Port COM17
Port COM17 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Not found modem in download mode
Modem in diagnostic mode
5/8/2013 9:49:32 PM Write modem finish
Getting information from the modem...
Verifying modem mode: Port COM20
Port COM20 in Download mode
Verifying modem mode: Port COM10
Port COM10 not responidng.
Getting information from the modem...don't succeed
    If there is a possibility, could you make a screenshot of your device manager with modems/ports lines spreaded when this happens.

    Leave a comment:

  • Valdemaras
    replied
    Originally posted by badsheepy View Post
    Does this tool work with the e586Ds-2 MiFi? I get no modem detected when I run it, although it appears (and was unlocked perfectly) with dc-unlocker.

    I'm hoping that it'll allow us to reinstate the missing shared SD card functionality?

    Excellent work anyhow!
    Maybe device is in use when you try to detect it with this software? Or any program related to it is open or running.

    Leave a comment:

  • badsheepy
    replied
    Does this tool work with the e586Ds-2 MiFi? I get no modem detected when I run it, although it appears (and was unlocked perfectly) with dc-unlocker.

    I'm hoping that it'll allow us to reinstate the missing shared SD card functionality?

    Excellent work anyhow!

    Leave a comment:

  • kumeipark
    replied
    New version has some bugs with Vodafone K3772 (Huawei)
    Version 7 doesn't have any problem

    Code:
    Getting information from the modem...
Verifying modem mode: Port COM18
Port COM18 not responidng.
Verifying modem mode: Port COM17
Port COM17 in Diagnostic mode
Getting information from the modem...successfully finished

Comunication port: COM17
IMEI: 861020006045591
Serial number: W5T5TA92A1912284
Dashboard version: 10.3.210.41379_RC1_4.09.01.00_Huawei
Device letter: Not Available
Flash Capacity: Not Available
5/8/2013 9:48:23 PM Starting write modem...
Looking for modem...
Verifying modem mode: Port COM18
Port COM18 not responidng.
Verifying modem mode: Port COM17
Port COM17 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Verifying modem mode: Port COM18
Verifying modem mode: Port COM17
Not found modem in download mode
Modem in diagnostic mode
5/8/2013 9:49:32 PM Write modem finish
Getting information from the modem...
Verifying modem mode: Port COM20
Port COM20 in Download mode
Verifying modem mode: Port COM10
Port COM10 not responidng.
Getting information from the modem...don't succeed

    Leave a comment:

  • Valdemaras
    replied
    Originally posted by yngve30 View Post
    Yes, I have tried. The result is the same. Drive Letter (CD drive E: Mobile Broadband) will return immediately when I reconnect the modem.
    You can eject it manually, by right clicking on it and selecting eject. It would be better if you could contact us by live support chat to investigate this situation further.

    Leave a comment:

  • yngve30
    replied
    Originally posted by Valdemaras View Post
    If modems does not get detected in download mode have you tried to reconnect it and repeat procedure?
    Yes, I have tried. The result is the same. Drive Letter (CD drive E: Mobile Broadband) will return immediately when I reconnect the modem.

    Leave a comment:

  • Valdemaras
    replied
    Originally posted by yngve30 View Post
    During the update of E398 (E398 update occurs without problems) and E3276 is the behavior completely different. The update of E398 remains drive letter disappearance after "change modeme into download mode." The update of E3276 drive letter (CD drive E: Mobile Broadband) will return immediately after the "change modeme into download mode."
    If modems does not get detected in download mode have you tried to reconnect it and repeat procedure?

    Leave a comment:

  • yngve30
    replied
    Originally posted by Valdemaras View Post
    Before writing new dashboard is your device recognized correctly by the program? Make sure any software that is related to your device is closed during the procedure.
    During the update of E398 (E398 update occurs without problems) and E3276 is the behavior completely different. The update of E398 remains drive letter disappearance after "change modeme into download mode." The update of E3276 drive letter (CD drive E: Mobile Broadband) will return immediately after the "change modeme into download mode."
    Last edited by yngve30; 2013-05-07, 10:32 AM.

    Leave a comment:

  • Valdemaras
    replied
    Originally posted by yngve30 View Post
    First in device manager.

    HUAWEI TF CARD Storage USB Device
    HUAWEI Mass Storage USB Device
    HUAWEI Mobile Connect – Modem#2
    HUAWEI Mobile Connect – Network Card#2
    HUAWEI Mobile Connect – PC UI Interface (COM10)
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Mobile Connect – Bus Enumerate Device
    USB Composite Device
    USB-Masslagringsenhet
    USB-Masslagringsenhet

    After change modem in downloade mode… In device maneger

    HUAWEI Mobile Connect – Bus Enumerate Device

    And after detecting modem in download mode… In device manager, all back.

    HUAWEI TF CARD Storage USB Device
    HUAWEI Mass Storage USB Device
    HUAWEI Mobile Connect – Modem#2
    HUAWEI Mobile Connect – Network Card#2
    HUAWEI Mobile Connect – PC UI Interface (COM10)
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Mobile Connect – Bus Enumerate Device
    USB Composite Device
    USB-Masslagringsenhet
    USB-Masslagringsenhet
    Before writing new dashboard is your device recognized correctly by the program? Make sure any software that is related to your device is closed during the procedure.

    Leave a comment:

  • yngve30
    replied
    Originally posted by Vincentas View Post
    After Detecting modem in download mode... --- do you see any news device in device manager?
    First in device manager.

    HUAWEI TF CARD Storage USB Device
    HUAWEI Mass Storage USB Device
    HUAWEI Mobile Connect – Modem#2
    HUAWEI Mobile Connect – Network Card#2
    HUAWEI Mobile Connect – PC UI Interface (COM10)
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Mobile Connect – Bus Enumerate Device
    USB Composite Device
    USB-Masslagringsenhet
    USB-Masslagringsenhet

    After change modem in downloade mode… In device maneger

    HUAWEI Mobile Connect – Bus Enumerate Device

    And after detecting modem in download mode… In device manager, all back.

    HUAWEI TF CARD Storage USB Device
    HUAWEI Mass Storage USB Device
    HUAWEI Mobile Connect – Modem#2
    HUAWEI Mobile Connect – Network Card#2
    HUAWEI Mobile Connect – PC UI Interface (COM10)
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Enumerator Device
    HUAWEI Mobile Connect – Bus Enumerate Device
    USB Composite Device
    USB-Masslagringsenhet
    USB-Masslagringsenhet

    Leave a comment:

  • Vincentas
    replied
    Originally posted by yngve30 View Post
    Yes the software finds the modem. See the log below. During the process restarted the modem.

    2013-05-05 19:56:17 Starting write modem...
    Looking for modem...
    Port COM10 in Diagnostic mode
    Modem found
    Change modem to download mode...
    Detecting modem in download mode...
    Not found modem in download mode
    Modem in diagnostic mode
    2013-05-05 19:57:30 Write modem finish
    After Detecting modem in download mode... --- do you see any news device in device manager?

    Leave a comment:

  • yngve30
    replied
    Originally posted by Vincentas View Post
    When do you receive this message? When writing? Does software finds the modem?
    Yes the software finds the modem. See the log below. During the process restarted the modem.

    2013-05-05 19:56:17 Starting write modem...
    Looking for modem...
    Port COM10 in Diagnostic mode
    Modem found
    Change modem to download mode...
    Detecting modem in download mode...
    Not found modem in download mode
    Modem in diagnostic mode
    2013-05-05 19:57:30 Write modem finish

    Leave a comment:

  • Vincentas
    replied
    Originally posted by yngve30 View Post
    Hi

    Huawei E3276 works fine in Mobile Partner, I've tried using the dashboard update exe files but it always fails so I thought maybe your program will help me. The modem is visible as a network and modem adapter in device manager after update firmware. But is fails when, ”not found modem in download mode”. Any idea?
    When do you receive this message? When writing? Does software finds the modem?

    Leave a comment:

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