HUAWEI E3131 Unkock problem

[Njaka]

I have just buy 4 credit to unlock my modem huawei E3131, please find the details below:

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DC - Unlocker 2 Client 1.00.1131

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM9

Found modem : E3131
Model : Huawei E3131
IMEI : 8643200204*****
Serial NR. : N8SBY14430003161
Firmware : 21.158.77.00.187
Compile date / time : Nov 5 2013 15:03:58
Hardware ver. : CH2E303SM
Dashboard version : UTPS23.015.02.01.187_MAC23.015.02.01.187_LNX23.015 .02.01.187
SIM Lock status : Locked (CardLock)
Wrong codes entered : 10 (unlock attempts left : 0)

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Unlocking, please wait ...

AT command error

Error code 37

unlock failed !


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Check account status

User : N***A
Password : OK !
Credits left : 0

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Please how can I solve this problem (My Credits left is 0)

[Njaka]

I have restarted my PC and tried again, I have the following message:

DC - Unlocker 2 Client 1.00.1131

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM9
Found Diagnostics port COM8

Found modem : E3131
Model : Huawei E3131
IMEI : 8643200204*****
Serial NR. : N8SBY14430003161
Firmware : 21.158.77.00.187
Compile date / time : Nov 5 2013 15:03:58
Hardware ver. : CH2E303SM
Dashboard version : UTPS23.015.02.01.187_MAC23.015.02.01.187_LNX23.015 .02.01.187
Chipset : HiSilicon
Voice feature : enabled
SIM Lock status : Locked (CardLock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0


================================================== =================


DC - Unlocker 2 Client 1.00.1131

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei E3131

Selected Applications port COM9
Selected Diagnostics portCOM8

Found modem : E3131
Model : Huawei E3131
IMEI : 8643200204*****
Serial NR. : N8SBY14430003161
Firmware : 21.158.77.00.187
Compile date / time : Nov 5 2013 15:03:58
Hardware ver. : CH2E303SM
Dashboard version : UTPS23.015.02.01.187_MAC23.015.02.01.187_LNX23.015 .02.01.187
Chipset : HiSilicon
Voice feature : enabled
SIM Lock status : Locked (CardLock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

[Valdemaras]

Hello, unfortunately but this firmware that your device runs is not supported by dc-unlocker at the moment, maybe someday in future, no exact date. Currently we do not have solution to this problem.

[Njaka]

Thank you, Can I get back my Credit? OR can I unlock this modem for free when it is supported by dc-unlocker.

[Valdemaras]

Thank you, Can I get back my Credit? OR can I unlock this modem for free when it is supported by dc-unlocker.

We can add back your credits if you mention your username.

[Njaka]

Thanks, username: NJAKA

[Valdemaras]

Credits were added back now.

[Njaka]

Thank you, I get it.