Where is the live support?

[daveiant]

i have error unlocking modem and phones, please help me to figure it out.


DC - Unlocker 2 Client 1.00.1034

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Interface : 192.168.1.1
Model : Huawei B933
IMEI : 353860020655569
Serial NR. : DF6RAC1942703146
Firmware : 386.11.00.09.108
Compile date / time : Oct 13 2008 22:07:29
Hardware ver. : WLB3TCFU
Chipset : Qualcomm

================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62


unlock failed !

please check my ip and modem, if its not blocked by server.

my ip: 112.198.64.44

[Vincentas]

Plaese write your username that you hve received after credits purchase or dongle serial number. Then we would be able to check, why do you receive this error.

Live chat is online Monday - Friday from 11 to 17 gmt+2.

[daveiant]

first is huawei modem, now sir is zte phone it has same error

DC - Unlocker 2 Client 1.00.1034

Detecting phone :

selection :
manufacturer - ZTE phones
model - Auto detect (recommended)

Found Phone : T6
Model : _Unknown ZTE phone_
IMEI : 355352020496408
Firmware : TEL_AU_P622C3V1.0.3B01-S
Compile date / time : Nov 03 2008 13:15:43
Chipset : Qualcomm MSM6260
NAND Flash : samsung_k91g08
User Lock Code : 0000

================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62


unlock failed !

i use dcunlocker dongle sir
dongle user: DC Unlocker User
serial:0D91061F
my ip: 112.198.64.44

i need to unlock this now sir, my costumer is waiting.. thanks

[daveiant]

im using dcunlocker dongle sir,
here's my ip: 112.198.64.44
Dongle ID: 0D91061F
Dongle User: DC unlocker user

please check sir, i need to unlock it now. sorry for double post. please delete the duplicate..thank you

[Vincentas]

im using dcunlocker dongle sir,
here's my ip: 112.198.64.44
Dongle ID: 0D91061F
Dongle User: DC unlocker user

please check sir, i need to unlock it now. sorry for double post. please delete the duplicate..thank you

Try connecting now. Now should be ok.

[daveiant]

thanks you sir, i will try now.

[daveiant]

now i can connect to server but i got another error,.check this one sir


DC - Unlocker 2 Client 1.00.1034

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Interface : 192.168.1.1
Model : Huawei B933
IMEI : 353860020655569
Serial NR. : DF6RAC1942703146
Firmware : 386.11.00.09.108
Compile date / time : Oct 13 2008 22:07:29
Hardware ver. : WLB3TCFU
Chipset : Qualcomm

================================================== =================

Unlocking, please wait ...

Error code 309


unlock failed !


================================================== =================

Unlocking, please wait ...

Error code 309


unlock failed !


================================================== =================

Check account status

User : 0D91061F
Password : OK !
Credits left : 3

================================================== =================

Unlocking, please wait ...

Error code 309


unlock failed !


================================================== =================

Unlocking, please wait ...

Error code 309


unlock failed !

[daveiant]

its unlocked now, by dc-unlocker_client-version 1.00.0738

thank you..