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**Vincentas** · 2014-04-19, 09:53 PM

You may receive this error because router that you try to unlock is overtaking the connection.
Try to detect and unlock by these instructions: https://www.dc-unlocker.com/HiLink_m...nlock_tutorial

**jacoob** · 2014-04-19, 11:40 PM

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DC - Unlocker 2 Client 1.00.1105

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM3

Found modem : E5372
Model : Huawei E5372
IMEI : 860650025550717
Serial NR. : N7GBY14319002304
Firmware : 21.236.03.00.375
Compile date / time : Feb 07 2014 11:14:02
Hardware ver. : CL1E5372SM
Dashboard version : WEBUI_13.100.08.00.375_E5_V7R1_V3R2
SIM Lock status : Locked (Card lock)
Wrong codes entered : 10 (unlock attempts left : 0)

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Unlocking, please wait ...

Error connecting to server !

Error code 62

unlock failed !

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i am used instructions, but still locked

**Valdemaras** · 2014-04-22, 08:12 AM

Unfortunately but this firmware that your device runs is not supported by dc-unlocker at the moment, maybe someday in future, no exact date. Currently we do not have solution to this problem. You'd like credits to be added back to your account or you want a refund for them if it will be possible?

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Error code 62

Error code 62

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