infinity dongle activation (reseller client)

[ceyad]

hai,
i'm reseller from indonesia.

i have a little problem with infinity dongle activation.
i didnt see infinity dongle option on reseller client, only vygis and rocker.

as i think it's same credit consumption between vygis and rocker, so infnity dongle maybe generally can be the same. only different serial number.
i put infinity dongle SN on vygis.
log:
2014-09-19, 11:52:39, 180.253.154.146, Dongle activation lite by Reseller, 01281558, 0, -69, OK

but infinity dongle credit still 15 and i want to fill more credit to this SN, it failed because the dongle SN still not activated.

thanks

[Valdemaras]

Hello, you can not activate infinity dongle for DC-unlocker on our website, it can be done only from Infinity web page - http://www.infinity-box.com/ after activation credits into it can be purchased from our website.

[ceyad]

thanks a lot for fast response.

my credits already charge for those activation.
can u help to cancel that activation?

[Valdemaras]

thanks a lot for fast response.

my credits already charge for those activation.
can u help to cancel that activation?

Yes, credits added back, activation from Vygis dongle removed.

[ceyad]

again, thanks a lot.