why trial ? i already paid

[nbkappa]

i am an Infinity Dongle User, and already have paid membership


and today i got this:


Check account status

User : 005C457087
Credits left : 15

Activated features:
DC-Unlocker trial
Huawei CDMA modem unlocker trial


why is TRIAL ?
why not stated end of support ?
why do i paid for ?
why Vodafone R207 not detected on XP or Win7 x86 ?

i think i am sorry for buying support on this dongle...

is there any support at all on this forum ?

[Valdemaras]

i am an Infinity Dongle User, and already have paid membership


and today i got this:


Check account status

User : 005C457087
Credits left : 15

Activated features:
DC-Unlocker trial
Huawei CDMA modem unlocker trial


why is TRIAL ?
why not stated end of support ?
why do i paid for ?
why Vodafone R207 not detected on XP or Win7 x86 ?

i think i am sorry for buying support on this dongle...

is there any support at all on this forum ?

Contact please infinity about it, DC-unlocker activation on infinity box is done only by infinity.

[nbkappa]

support was already activated on March 16th 2015.

also now i cannot check login :


Check account status

Error connecting to server !


also cannot access support area.


pls clear situation.

thanks

[nbkappa]

after trying several times, finally succeeded to access support area :

here you go :

2015-03-16	16:05:27	Add dongle	-	-	15	OK

1 year activation was already paid.

and now i got that i have trial and cannot use it.

keeps telling me that i should buy activation in order to use latest version.

attached picture of support area.

thanks

[Valdemaras]

It seems that you did not read my previous answers. Your dongle does not even have DC-unlocker activation on it, so purchasing support on it is useless more or less. Contact infinity about dc-unlocker activation for your box.

[nbkappa]

my infinity box HAS DC-unlocker activation, and also still have now 15 credits.

Check account status

User : 005C457087
Credits left : 15


i USED the DC-unlocker more than 1 month ago and everything was fine.

what is going on ?

[Valdemaras]

my infinity box HAS DC-unlocker activation, and also still have now 15 credits.

Check account status

User : 005C457087
Credits left : 15


i USED the DC-unlocker more than 1 month ago and everything was fine.

what is going on ?

Your 005C457087 has 15 credits because it does not have DC-unlocker activation on it, every dongle has 15 demo credits that are used for any single service you perfrom on software. You should review your pc if there are not multiple boxes connected. That is all i can help, you can solve/checl problem only with infinity.

[nbkappa]

mea culpa.

messed up Infinity Box, BEST Dongle and DC USB Stick activations.

checked with Infinity and everything is clear now.

all activations on DC are ok and DC dongle is just fine.

thanks for support