ERROR Modem not found

[paradx101]

2016.12.19 14:49:56.312 Logging enabled !

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User : Paradx101
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Activated features:

Software debugger

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DC - Unlocker 2 Client 1.00.1343

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Enabling Huawei modem driver... OK
Waiting for Huawei modem...

modem not found !

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modem is on and inside it a sim card but the router is locked on another sim ...

also I am connected on the modem via wifi and connected to another network by cable

the router is connected to the laptop by cable but I keep getting this error "modem not found ??

[Valdemaras]

Hello, what modem/router you are trying to detect?

[paradx101]

Hello, what modem/router you are trying to detect?

huawei E5372t from STC

[Valdemaras]

If you can not detect modem, check this:
Make sure all drivers are installed or whatever else comes in device's drive
Make sure modems connection software/WEBUI/Dashboard is installed, but not running. (if there is one)
Use Autodetect on DC-unlocker “select model” line.
Make sure modem is not connected to internet.

[paradx101]

If you can not detect modem, check this:
Make sure all drivers are installed or whatever else comes in device's drive
Make sure modems connection software/WEBUI/Dashboard is installed, but not running. (if there is one)
Use Autodetect on DC-unlocker “select model” line.
Make sure modem is not connected to internet.

"Make sure all drivers are installed or whatever else comes in device's drive"

how do I make sure of this ? when I first connectd the router o the laptop it installed everything and was ready to run

"Make sure modems connection software/WEBUI/Dashboard is installed, but not running. (if there is one)"

how do I make sure of this as well, it installed a UI app on the desktop but I never ran it.


"Make sure modem is not connected to internet."

how ? the modem is on and the Internet Wlan is off on the modem

[Valdemaras]

"Make sure all drivers are installed or whatever else comes in device's drive"

how do I make sure of this ? when I first connectd the router o the laptop it installed everything and was ready to run

"Make sure modems connection software/WEBUI/Dashboard is installed, but not running. (if there is one)"

how do I make sure of this as well, it installed a UI app on the desktop but I never ran it.


"Make sure modem is not connected to internet."

how ? the modem is on and the Internet Wlan is off on the modem

You can check if drivers are all ok in device manager.

Ran dashboard of your device to see if it functions properly first

Remove sim card from modem and insert unsupported operator on in it.