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Access denied ( for using protocol monitoring software )

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  • Access denied ( for using protocol monitoring software )

    sir please my dc-unlocker dongle sir it says access denied for using protocol monitoring software
    Firmware : 1.0.33
    Compile date / time : Aug 25 2015 03:32:14
    Chipset : Qualcomm
    NAND Flash : H9TA4GG2GDMCPR
    SIM Lock status : Locked (Card Lock)

    ================================================== =================

    Unlocking, please wait ...

    Access denied (for using protocol monitoring software)

    Error code 373

    unlock failed !

    Dongle user id sir : 013226B1
    please help sir

  • #2
    Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
    Block now removed. If you do not know what service/software on your machine causes this then can suggest only to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.
    >>Free Octohide VPN for Android, find it on Google Play Here<<

    Comment


    • #3
      Access denied ( for using protocol monitoring software )

      Username: dm161191
      Credit amount: 4
      Please unlock my account or refound!
      Last edited by DM161191; 2019-01-01, 04:30 PM.

      Comment


      • #4
        Originally posted by DM161191 View Post
        Access denied ( for using protocol monitoring software )

        Username: dm161191
        Credit amount: 4
        Please unlock my account or refound!
        Block now removed.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

        Comment


        • #5
          ProjectMenu
          1.Background setting
          2.USB ports setting
          Select Manufacture mode

          2019-01-06 13:41:02.424 Checking account shanavas...
          2019-01-06 13:41:02.424 Connecting to server...
          2019-01-06 13:41:03.017 Connected!

          Access denied (for using protocol monitoring software)
          my hcu client has this issue when trying to check account
          please check this issue and do needful asap.. thank you..

          my username is shanavas

          Comment


          • #6
            Originally posted by shanavas74 View Post
            ProjectMenu
            1.Background setting
            2.USB ports setting
            Select Manufacture mode

            2019-01-06 13:41:02.424 Checking account shanavas...
            2019-01-06 13:41:02.424 Connecting to server...
            2019-01-06 13:41:03.017 Connected!

            Access denied (for using protocol monitoring software)
            my hcu client has this issue when trying to check account
            please check this issue and do needful asap.. thank you..

            my username is shanavas
            Are you using proxy or something?
            >>Free Octohide VPN for Android, find it on Google Play Here<<

            Comment


            • #7
              Originally posted by Valdemaras View Post

              Are you using proxy or something?

              No.. not using proxy.. have used internet with different provider once.. may be that's the cause i think.. but still am using old internet service.. please resolve it ..

              Comment


              • #8
                Originally posted by shanavas74 View Post


                No.. not using proxy.. have used internet with different provider once.. may be that's the cause i think.. but still am using old internet service.. please resolve it ..
                This problem is not on our side so can't resolve it. You can only try changing internet connection method possibly or disable firwewall/antivirus maybe.
                >>Free Octohide VPN for Android, find it on Google Play Here<<

                Comment


                • #9
                  Originally posted by Valdemaras View Post

                  This problem is not on our side so can't resolve it. You can only try changing internet connection method possibly or disable firwewall/antivirus maybe.

                  ok.. now i canged my pc .. showing following error..

                  2019-01-09 18:00:12.633 Checking account shanavas...
                  2019-01-09 18:00:12.648 Connecting to server...
                  2019-01-09 18:00:13.210 Connected!

                  Software locked to other PC!

                  can you please help? i want to use HCU in new pc.. please remove from old pc and switch it to new pc

                  Comment


                  • #10
                    Originally posted by shanavas74 View Post


                    ok.. now i canged my pc .. showing following error..

                    2019-01-09 18:00:12.633 Checking account shanavas...
                    2019-01-09 18:00:12.648 Connecting to server...
                    2019-01-09 18:00:13.210 Connected!

                    Software locked to other PC!

                    can you please help? i want to use HCU in new pc.. please remove from old pc and switch it to new pc
                    Can try it now.
                    >>Free Octohide VPN for Android, find it on Google Play Here<<

                    Comment


                    • #11
                      Originally posted by Valdemaras View Post

                      Can try it now.

                      Yes.. worked.. thank you so much for great support

                      Comment

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