User error

[kakared]

I pay 7 credits and then I tried to unlock but it failed because of problem of download port, then when I tried to do it again I failed to log in.

whenever I try to log in, the program always said " User error "

My username is kakared

Found modem : E5372T
Model : Huawei E5372 / MegaFon MR100-3
IMEI : 867013020352204
Serial NR. : P9HBY15514018871
Firmware : 21.270.05.00.76
Compile date / time : Feb 19 2014 15:08:56
Hardware ver. : CL1E5372TSM02
Dashboard version : WEBUI_13.100.10.00.76_E5_V7R1_V3R2
SIM Lock status : Locked (Card lock)
Wrong codes entered : 10 (unlock attempts left : 0)

[Valdemaras]

See you were able to log in now and unlock. If more problems with account let us know.