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Locked to another PC

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  • Locked to another PC

    I have had issues getting my Mate 10 Pro to be recognised by my Win 10 PC so I thought I would try it on a Win 7 PC at work today, not realizing that I could only use the software on one PC. Now it has locked the software on the original PC also. Is there a way to have this unlocked so I can continue to use it? I only have tonight (am in Australia) and tomorrow night to get this fixed before my license expires and I'm at work all day...
    Thanks

    Edit: Username is thenixo
  • #2

    Same boat

    i bought mine over the weekend thinking it would be a weekend of sorting sht out but support is closed on weekends

    https://forum.dc-unlocker.com/forum/...u-client-error

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    • #3

      Well it's Monday for me so hopefully they are online soon and can help out

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      • #4

        Originally posted by Thenixo View Post
        I have had issues getting my Mate 10 Pro to be recognised by my Win 10 PC so I thought I would try it on a Win 7 PC at work today, not realizing that I could only use the software on one PC. Now it has locked the software on the original PC also. Is there a way to have this unlocked so I can continue to use it? I only have tonight (am in Australia) and tomorrow night to get this fixed before my license expires and I'm at work all day...
        Thanks

        Edit: Username is thenixo
        PC lock removed this time for you. Now should be able to log in.

        Comment

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