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  • Refund Demand

    My id is bjseo1986, and i have purchased 15 credits to try and unlock my huawei p10 device.
    I have concluded that DC-unlocker isn't capable of unlocking my device, so I would like a refund from my purchase.
    Below is the details of what I have done, and the messages I copied from the DC Unlocker client.



    First, I was trying to get the bootloader code from the device
    I have managed to switch USB Port Settings to Manufacture Mode, and tried to get the bootloader code.
    The software asked me 4 credits, so I have paid the price from my credit card.
    Below is the result.



    ================================================== =================

    DC - Unlocker 2 Client 1.00.1422

    Detecting phone :

    selection :
    manufacturer - Huawei phones
    model - Auto detect (recommended)

    Found Applications port COM3

    ================================================== =================

    Reading bootloader code...

    Not supported/unknown chipset!

    ================================================== =================

    Unlocking, please wait ...

    Error code 375

    unlock failed !

    As it did not work, I again tried to use the dc-unlocker on fast-boot mode.
    The required credit has been risen to 15 credits.
    536 Unlock Huawei P10/Lite/Plus (Huawei ID, FRP) 15
    Since I already had 4 credits to my account, I have paid for another 11 credits and had my 15 credits to try and unlock.
    However it failed and still took my money anyways.

    ================================================== =================

    Check account status

    User : bjseo1986
    Credits left : 4

    Activated features:

    Software debugger

    Unlock Huawei phone in fastboot mode (A000007F195D7A) cost 15 cr

    Server message :
    Check prices at : https://www.dc-unlocker.com/buy/user_prices

    Insufficient credits !

    ================================================== =================

    Factory reset protection Erase start

    Fastboot command fail!

    ================================================== =================

    Factory reset protection Erase start

    Server message :
    Check prices at : https://www.dc-unlocker.com/buy/user_prices

    Insufficient credits !

    Since DC-unlocker has clearly fallen short on unlocking my HUAWEI p10 for me, I would like a refund.
    Starts
    2019-07-01
    Ends
    2019-07-31

  • #2
    Refund completed.

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