DC Phoenix v153 & v158 is stuck or gives Access violation Error...HELP

[berny.p]

DC Phoenix v153 & v158 is stuck on "Refreshing TESTPOINT list file"...please help me or if it is not fixable give me a refund.

I want to use DC Phoenix v153 or v158 to unlock the bootloader of my Huawei Y9 2019 but the software is not working for both versions.
There are 2 issues:
1. The stucking issue occurs when i use compatibility mode and but OS to Windows 7. I am using Windows 10.
2. I get an error message without compatibility mode saying: Access violation at address 0040563F in module 'DCPhoenix_v158.exe'. Write of address 34302E35.

Pls, help me as i only bought a 3 days License and it has already been 2 days. By mail you told me the problem sould be fixed by now but it is still happening.

username is: bl24718

[Valdemaras]

Try disabling firewall/antivirus temporary while running it, see if it has any changes.
Do not use vpn or proxy for connection.

[berny.p]

I tried but no changes. Antivirus off...firewall off but still craches or stuck on "Refreshing TESTPOINT list file"

[Valdemaras]

Are you using VPN or proxy maybe? Refund now completed in any case.

[berny.p]

No I am not using any VPN & for proxy in windows settings was on Automatically detect settings. I tried turn this setting off but nothing has changed still same issue.
Thank you for the refund once this problem is fixed or new versions are released i will try again.

[Valdemaras]

The problem is related to your ISP rather than on our side as everyone else is using it successfully.

[berny.p]

So there is nothing I can do then. But HCU, DC Unlocker, & previous versions of DC Phoenix works, only v153 & v158 are not & these versions are what I need to unlock the bootloader.