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Hi, i previously had this problem and i solved, but if be honest i don't remember how, and now it repeat, i needed format my pc and now when i try work with HCU doesn't work, i tryed all the instrucción what do you tell me, delete loader folder contents, disabling default windows defender antivirus and firewall, but the problem persist, HCU and DC doesn't work, please, help me.
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Before operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports
After:
19/08/2021 06:01:17 p. m.
HCU Client v1.0.0.0378
after operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports
Seems like the connection issue, did anything change there? Also, make sure to launch software as administrator.
I usse the software like normaly i do, nothing change, this error appear without changes on my pc, the last time just happend was like that, run the software as admin but is the same.
Then it can only be your connection, could you try to do it again while having device manager window opened and see what happens there after the error?
Hi, i have news, today i worked with the K980 and works fine, but the problem with the K710 persist, and now the folders of the logs was changed and don't save a log, this is the new location: C:\WINDOWS\System32\Logs
Memo log saved to C:\WINDOWS\System32\Logs\20230302_002901_HCU_ReadI nfo_.txt
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