account locked / server not accessible

[chqshaitan]

Hi,

I initially tried running the software on my windows 7 4 bit machine but wasnt making much head way so decided to try it on my 32 bit netbook, but am now getting "unable to connect to server" and after reading the forum, i suspect my account is locked.

Can you unlock it please : username of chqshaitan.

Thanks

[Gintas]

Hi,

I initially tried running the software on my windows 7 4 bit machine but wasnt making much head way so decided to try it on my 32 bit netbook, but am now getting "unable to connect to server" and after reading the forum, i suspect my account is locked.

Can you unlock it please : username of chqshaitan.

Thanks

Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again. Now you are unblocked, but if you will not uninstall you will be blocked again.

[chqshaitan]

Hi Bud,

Thanks for that. I have removed security essentials from the network so there is nothing that should interfere, i will try it when i get home from work and let you know.

[chqshaitan]

well i had the problem with it identifying that i had some scanning software installed, which i did not, so i rebooted into safemode and found a file called npf.sys, which i deleted and then after rebooting it worked fine.