error connecting to server

[rb.maciek]

DC - Unlocker 2 Client 1.00.0889

Detecting card :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Interface : 192.168.1.1
Found modem : E353
Model : Huawei E353 HiLink
IMEI : 869727000******
Serial NR. : B8B5TA11B2******
Firmware : 22.157.09.01.5021
Hardware ver. : CH2E353SM
Web UI version : 11.010.05.02.5021
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 0 (unlock attempts left : 10)

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Unlocking, please wait ...

Error connecting to server !

Error code 62


unlock failed !


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[Vincentas]

Could you write your username or dongle serial number? Then would be able to check, why do you receive this error.
Also, be sure that modem that you unlock ip is not same as the connection which you use for unlock.

[rb.maciek]

Could you write your username or dongle serial number? Then would be able to check, why do you receive this error.
Also, be sure that modem that you unlock ip is not same as the connection which you use for unlock.

my username is: rbmaciek

[Vincentas]

my username is: rbmaciek

Here is no block and all server are working.

You should check, if the firewall or other software is not blocking the connection. Check, if you have internet conenction at unlock time. Try to use other connection type or other computer.

[Gintas]

Also, there might be a conflict between network connections.
Try to do this, maybe it will help:
1. Go to Network Connections of your computer.
2. Find your HiLink modems connection there.
3. Right click on HiLink modem connection > Properties.
4. Select "Internet protocol (TCP/IP)" > Properties.
5. Select "Use the following IP address".
6. Enter these settings:
IP address: 192.168.2.1
Subnet mask: 255.255.255.0
7. Click Ok > Ok.
Then try again to detect/unlock modem.
Also, modem restart may be needed after settings applied.