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  • Error 62

    Hi,

    Please i am facing error connection 62

    Unlocking, please wait ...
    Error connecting to server !
    Error code 62
    unlock failed !

    please fix this problem

    User : 1D910439
    Password : OK !

    Your full support is highly appreciated


    Thanks and best regards


    JHam

  • #2
    Originally posted by Jham2 View Post
    Hi,

    Please i am facing error connection 62

    Unlocking, please wait ...
    Error connecting to server !
    Error code 62
    unlock failed !

    please fix this problem

    User : 1D910439
    Password : OK !

    Your full support is highly appreciated


    Thanks and best regards


    JHam

    Do not use JTAG at same time when using DC-Unlocker or you will be blocked again. Now you are unblocked and should be able to connect.

    Comment


    • #3
      Unlocking, please wait ... Error connecting to server ! Error code 62 unlock fai

      My dongle nUmber is 132244B .....


      DC - Unlocker 2 Client 1.00.0890

      Detecting card :

      selection :
      manufacturer - Huawei modems
      model - Auto detect (recommended)

      Found modem : E368
      Model : Huawei E368
      IMEI : 355789040096439
      Serial NR. : D5H7NA1161303991
      Firmware : 11.811.03.06.457
      Compile date / time : Apr 18 2011 17:00:49
      Hardware ver. : CP1E368M
      Dashboard version : ATT_Win_9.1.163.7_Mac9.1.163.7
      Chipset : Qualcomm MSM8200A
      Voice feature : not supported in current firmware
      SIM Lock status : Locked (CardLock)
      Wrong codes entered : 0 (unlock attempts left : 10)

      ================================================== =================

      Unlocking, please wait ...

      Error connecting to server !

      Error code 62


      unlock failed !


      ================================================== =================

      Sending IMEI to server ...

      Error connecting to server !

      ================================================== =================

      Unlocking, please wait ...

      Error connecting to server !

      Error code 62


      unlock failed !

      Comment


      • #4
        Originally posted by wannadil View Post
        My dongle nUmber is 132244B .....


        DC - Unlocker 2 Client 1.00.0890

        Detecting card :

        selection :
        manufacturer - Huawei modems
        model - Auto detect (recommended)

        Found modem : E368
        Model : Huawei E368
        IMEI : 355789040096439
        Serial NR. : D5H7NA1161303991
        Firmware : 11.811.03.06.457
        Compile date / time : Apr 18 2011 17:00:49
        Hardware ver. : CP1E368M
        Dashboard version : ATT_Win_9.1.163.7_Mac9.1.163.7
        Chipset : Qualcomm MSM8200A
        Voice feature : not supported in current firmware
        SIM Lock status : Locked (CardLock)
        Wrong codes entered : 0 (unlock attempts left : 10)

        ================================================== =================

        Unlocking, please wait ...

        Error connecting to server !

        Error code 62


        unlock failed !


        ================================================== =================

        Sending IMEI to server ...

        Error connecting to server !

        ================================================== =================

        Unlocking, please wait ...

        Error connecting to server !

        Error code 62


        unlock failed !
        You get this error because you entered wrong username/password for too many times.
        You do not need to enter no username or password if you have dongle.
        Just connect dongle to computer, launch DC-Unlocker, go to Server tab, click "Check login".
        You will be logged in as a dongle user.

        Comment


        • #5
          Hi I've got this problem.


          Unlocking, please wait ...

          Error connecting to server !

          Error code 62


          unlock failed !

          user name:Infinity dongle user

          please help thanks

          Comment


          • #6
            Originally posted by granbyphones View Post
            Hi I've got this problem.


            Unlocking, please wait ...

            Error connecting to server !

            Error code 62


            unlock failed !

            user name:Infinity dongle user

            please help thanks
            Please write your dongle ID and we will be able to check more what could be wrong.
            You can see dongle ID in bottom left corner in DC-Unlocker software when Infinity box is connected.

            Comment


            • #7
              Hi Sorry

              Dongle ID: 00025F33

              This ID is with VYGIS BOX

              Thanks

              Comment


              • #8
                Originally posted by granbyphones View Post
                Hi Sorry

                Dongle ID: 00025F33

                This ID is with VYGIS BOX

                Thanks
                Here is not block and all servers are working.
                You should check, if the firewall or other software is not blocking the connection. Check, if you have internet conenction at unlock time. Try to use other connection type or other computer.
                Also, try restarting dc-unlocker and connecting again.

                Comment


                • #9
                  Originally posted by Vincentas View Post
                  Here is not block and all servers are working.
                  You should check, if the firewall or other software is not blocking the connection. Check, if you have internet conenction at unlock time. Try to use other connection type or other computer.
                  Also, try restarting dc-unlocker and connecting again.
                  Tried on another PC, same problem, I have added the program exceptions on my firewall but still same problem.

                  still, Can't connect to server.

                  Comment


                  • #10
                    Unlocking, please wait ...
                    Error connecting to server !
                    Error code 62
                    unlock failed !
                    user name:Infinity dongle user
                    please help thanks
                    You wrote you have Infinity dongle. Maybe there is a block on your Infinity box. Could you write your Infinity dongle ID?
                    Also, please write your IP address that you are using to connect. Maybe server is blocking your IP.

                    Comment


                    • #11
                      Originally posted by Gintas View Post
                      You wrote you have Infinity dongle. Maybe there is a block on your Infinity box. Could you write your Infinity dongle ID?
                      Also, please write your IP address that you are using to connect. Maybe server is blocking your IP.
                      Hi

                      Infinity dongle ID: 030B8A47

                      Comment


                      • #12
                        Originally posted by granbyphones View Post
                        Hi

                        Infinity dongle ID: 030B8A47
                        Sorry, could not find such dongle ID in our system.

                        Connect dongle to computer, launch DC-Unlocker, you will see dongle ID in bottom left corner. Copy dongle ID here.

                        Comment


                        • #13
                          Originally posted by Gintas View Post
                          Sorry, could not find such dongle ID in our system.

                          Connect dongle to computer, launch DC-Unlocker, you will see dongle ID in bottom left corner. Copy dongle ID here.
                          OK

                          I've tried it with Vygis at my friends shop and it works fine there.

                          He is using windows xp.

                          Is it possible that my ip is blocked by your servers?

                          My Ip is 81.136.192.216

                          Comment


                          • #14
                            Originally posted by granbyphones View Post
                            OK

                            I've tried it with Vygis at my friends shop and it works fine there.

                            He is using windows xp.

                            Is it possible that my ip is blocked by your servers?

                            My Ip is 81.136.192.216
                            Write your dongle serial number and we will be able to check.

                            Comment


                            • #15
                              Originally posted by granbyphones View Post
                              OK

                              I've tried it with Vygis at my friends shop and it works fine there.

                              He is using windows xp.

                              Is it possible that my ip is blocked by your servers?

                              My Ip is 81.136.192.216
                              Uninstall network scanner software and it drivers (winpcap driver npf.sys) or will be blocked again. Now have unblocked and you should be able to connect to server.

                              Comment

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