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  • lost credits without unlock

    I bought 4 credits and after:

    "Sending IMEI to server ...

    Error connecting to server !"

    I lost them all, but the device is still locked
    How can I solve this problem?

  • #2
    Could you write your username? Then I would be able to check, why do you receive error connecting to server.
    You can try unlocking same device again. Unlocking again does not require credits and you can repeat unlock with 0 credits.

    Comment


    • #3
      the same: anna_a
      I tried today once more after receiving your reply with the same result:

      "Sending IMEI to server ...

      Error connecting to server !"

      Comment


      • #4
        Originally posted by anna_a View Post
        the same: anna_a
        I tried today once more after receiving your reply with the same result:

        "Sending IMEI to server ...

        Error connecting to server !"
        Here is no block and all servers are working.

        You should check, if the firewall or other software is not blocking the connection. Check, if you have internet conenction at unlock time. Try to use other connection type or other computer. Try restarting dc-unlocker.

        Comment


        • #5
          That's OK, thank you very much
          Switching TuneUp from turbo to standart helped.

          Comment


          • #6
            lost credits without unlocking

            DC - Unlocker 2 Client 1.00.0987

            Detecting modem :

            selection :
            manufacturer - Huawei modems
            model - Auto detect (recommended)

            Found modem : E173z-1A
            Model : Huawei E303
            IMEI : 860369011846381
            Serial NR. : V9Z7SA1281504831
            Firmware : 21.157.71.02.356
            Compile date / time : Jun 11 2012 16:25:15
            Hardware ver. : CH2E303SM
            Dashboard version : UTPS21.005.20.06.356_MAC21.005.20.03.356_LNX21.005 .20.03.356
            Chipset : HiSilicon
            Voice feature : enabled
            SIM Lock status : Locked (CardLock)
            Wrong codes entered : 0 (unlock attempts left : 10)

            ================================================== =================

            Unlocking, please wait ...

            Modem successfully unlocked !

            Credits left : 0


            ================================================== =================


            DC - Unlocker 2 Client 1.00.0987

            Detecting modem :

            selection :
            manufacturer - Huawei modems
            model - Huawei E303

            Found modem : E173z-1A
            Model : Huawei E303
            IMEI : 860369011846381
            Serial NR. : V9Z7SA1281504831
            Firmware : 21.157.71.02.356
            Compile date / time : Jun 11 2012 16:25:15
            Hardware ver. : CH2E303SM
            Dashboard version : UTPS21.005.20.06.356_MAC21.005.20.03.356_LNX21.005 .20.03.356
            Chipset : HiSilicon
            Voice feature : enabled
            SIM Lock status : Locked (CardLock)
            Wrong codes entered : 0 (unlock attempts left : 10)

            Comment


            • #7
              Sorry, this modem version is not supported and cannot be unlocked with DC-Unlocker
              Maybe someday in future it will be supported, but do not know when exactly.
              Now can only offer to add credits back to your account.

              Comment


              • #8
                lost credits without unlocking

                But i did not get any credits to my account please sir add those 4 credits to my account as soon as possible.

                Comment


                • #9
                  Originally posted by chsathish47 View Post
                  But i did not get any credits to my account please sir add those 4 credits to my account as soon as possible.
                  Done. 4 credits added to your account.

                  Comment


                  • #10
                    lost credits without unlocking

                    Thank you very much sir i got those 4 credits thank you very much for your support.

                    Comment

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