Error connecting to server !

[tumjee]

selection :
manufacturer - SierraWireless
model - Auto detect (recommended)

Found modem : USB 309
Model : USB 309
IMEI : 355389030162786
Serial NR. : D9G098009471012
Firmware : M3_0_9_0AP
Voice feature : disabled
SIM Lock status : Locked (PH-NET PIN).


================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62


unlock failed !

[Gintas]

selection :
manufacturer - SierraWireless
model - Auto detect (recommended)

Found modem : USB 309
Model : USB 309
IMEI : 355389030162786
Serial NR. : D9G098009471012
Firmware : M3_0_9_0AP
Voice feature : disabled
SIM Lock status : Locked (PH-NET PIN).


================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62


unlock failed !

Please write your username or Vygis/Rocker/Infinity/DC-Unlocker dongle ID and we will check why you might receive this error.

[tumjee]

Please write your username or Vygis/Rocker/Infinity/DC-Unlocker dongle ID and we will check why you might receive this error.

my user name is (tumjee)

[Gintas]

my user name is (tumjee)

No block on your username. Can you write me your IP address that you are using to connect? Maybe server is blocking your IP.

[tumjee]

No block on your username. Can you write me your IP address that you are using to connect? Maybe server is blocking your IP.

i know the ans.
my ip is 37.104.114.134.

[Gintas]

i know the ans.
my ip is 37.104.114.134.

No block on your IP either. Our servers are working fine. So, the problem might be from your side. Try to check this:
Check firewall settings (Firewall may block your connection to server).
Make sure other software is not blocking your connection.
Try to use other connection method.
During the unlocking process, working network connection is necessary.
Do not use the same modem for the internet that you are unlocking.