Missing credit

[ramilrl]

I bought 11 credits using Paypal (under username ramilrl) to unlock:

1. Huawei E355 (4 credits)
2. Huawei B933 (7 credits)

After unlocking Huawei E355, I was trying to unlock my Huawei B933 but dc-unlocker says "Error code 61".

I noticed that my balance is now only 4 credits, wherein it should be still 7 credits.

Please return my missing 3 credits at once.

Thanks,

[Valdemaras]

I bought 11 credits using Paypal (under username ramilrl) to unlock:

1. Huawei E355 (4 credits)
2. Huawei B933 (7 credits)

After unlocking Huawei E355, I was trying to unlock my Huawei B933 but dc-unlocker says "Error code 61".

I noticed that my balance is now only 4 credits, wherein it should be still 7 credits.

Please return my missing 3 credits at once.

Thanks,

Could you tell us your username, so we would be able to investigate this situation.

[ramilrl]

I bought 11 credits using Paypal (under username ramilrl)

[Valdemaras]

I bought 11 credits using Paypal (under username ramilrl)

You have unlocked Huawei Vodafone R210, not e355, thats why it was 7 credits deducted from your account.

[ramilrl]

I don't have Huawei Vodafone R210.
I'm from Philippines, and there's no Vodafone here, never was.

As I have said, I've only unlocked my Huawei E355.
Please do something about this.

[Valdemaras]

I don't have Huawei Vodafone R210.
I'm from Philippines, and there's no Vodafone here, never was.

As I have said, I've only unlocked my Huawei E355.
Please do something about this.

Could you detect your e355 device with dc-unlocker and paste the information here? So we would be able to look more into this situation.

[ramilrl]

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found modem : E355s-2A
Model : Huawei Vodafone R210
IMEI : 357372040027650
Serial NR. : T6X5TB11C2200195
Firmware : 21.157.01.00.158
Compile date / time : Dec 14 2011 22:02:56
Hardware ver. : CH1E355SM
Dashboard version : UTPS1.09.00.158_MAC1.09.00.158
SIM Lock status : unlocked
Wrong codes entered : 0 (unlock attempts left : 10)

[Valdemaras]

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found modem : E355s-2A
Model : Huawei Vodafone R210
IMEI : 357372040027650
Serial NR. : T6X5TB11C2200195
Firmware : 21.157.01.00.158
Compile date / time : Dec 14 2011 22:02:56
Hardware ver. : CH1E355SM
Dashboard version : UTPS1.09.00.158_MAC1.09.00.158
SIM Lock status : unlocked
Wrong codes entered : 0 (unlock attempts left : 10)

Thank you, for providing this information, we will fix this bug in the upcoming version of dc-unlocker. 3 credits added back to your account.

[ramilrl]

Thank you, for providing this information, we will fix this bug in the upcoming version of dc-unlocker. 3 credits added back to your account.

Thank you very much for your prompt action. Cheers!

[ramilrl]

Hi,

Please see logs below, I got "unknown responce!" , "Error code 36", and "unlock failed !" while unlockign my b933.

Now my balance is ZERO, after a failed unlock???

LOGS:

User : ramilrl
Password : OK !
Credits left : 7
================================================== =================
DC - Unlocker 2 Client 1.00.1005
Detecting modem :
selection :
manufacturer - Huawei modems
model - Auto detect (recommended)
Interface : 192.168.1.1
Model : Huawei B933
IMEI : 353860020049540
Serial NR. : DF7NAC18B1503940
Firmware : 386.11.93.02.108
Compile date / time : Oct 13 2008 22:41:35
Hardware ver. : WLB3TCFU
Chipset : Qualcomm MSM6260
================================================== =================
Unlocking, please wait ...
unknown responce!
Error code 36
unlock failed !
================================================== =================
User : ramilrl
Password : OK !
Credits left : 0
================================================== =================

[Vincentas]

Hi,

Please see logs below, I got "unknown responce!" , "Error code 36", and "unlock failed !" while unlockign my b933.

Now my balance is ZERO, after a failed unlock???

LOGS:

User : ramilrl
Password : OK !
Credits left : 7
================================================== =================
DC - Unlocker 2 Client 1.00.1005
Detecting modem :
selection :
manufacturer - Huawei modems
model - Auto detect (recommended)
Interface : 192.168.1.1
Model : Huawei B933
IMEI : 353860020049540
Serial NR. : DF7NAC18B1503940
Firmware : 386.11.93.02.108
Compile date / time : Oct 13 2008 22:41:35
Hardware ver. : WLB3TCFU
Chipset : Qualcomm MSM6260
================================================== =================
Unlocking, please wait ...
unknown responce!
Error code 36
unlock failed !
================================================== =================
User : ramilrl
Password : OK !
Credits left : 0
================================================== =================

Restart modem you try to unlock and repeat unlock. Unlocking same device again does not require credits and you can repeat unlock with 0 credits.