payment was made, the credit does not come

[makcum15]

Hello! this problem: to Pay the credit for 4 euros, he came. I didn't have enough paid again, payment has passed, however, the loans have not given.. how do I return the money, or at least pay back the loan?

Здравствуйте! такая проблема: Оплатил кредит на 4 евро, он пришел. мне не хватило, оплатил еще раз, платеж прошел, однако кредитов не дали.. как мне вернуть деньги или хотя бы вернуть кредит?

[makcum15]

payment has passed, no credit

платеж прошел, кредит нет

[Vincentas]

4 credits added to your account.

[makcum15]

Money and credits never came..

[Valdemaras]

Money and credits never came..

Credits were added to you by Vincentas weeks ago, and you have spent them for unlocking e173. If you have any further problems please try to be more specific with them.

[makcum15]

I tried to unlock zte, cost according to the price list was 4 credits, I have made a payment, but the program reports an error about insufficient amount of credits, I added another 4 of the loan, but I did not come, I added another 3 loan, they come in the amount I was 7 credits instead of 11. then I made unlock using the calculated code IMEI, for that plagiarized 4 of the loan and the account balance is 3 credits. like 4 loan on account of me not to come, though the payment was carried out correctly.

today I tried to unlock e173, but failed due to the lack of credits.

я пытался разблокировать zte, стоимость по прайсу было 4 кредита, я внес платеж, но программа выдала ошибку о недостаточном количестве кредитов, я пополнил еще на 4 кредита, однако они мне так и не пришли, я пополнил еще на 3 кредита, они пришли и в сумме у меня стало 7 кредитов вместо 11. потом я сделал разблокировку с помощью расчета кода по IMEI, за что списали 4 кредита и на счету осталось 3 кредита. как бы 4 кредита так на счет мне и не пришли, хотя платеж был проведен корректно.

сегодня я пытался разблокировать e173, но не получилось изза недостатка кредитов.

[Valdemaras]

There was in total 11 credits. You've spent 4 on generating unlock code for zte device and spent another 4 for unlocking e173 device few weeks ago, therefore now you have 3 left.

[makcum15]

There was in total 11 credits. You've spent 4 on generating unlock code for zte device and spent another 4 for unlocking e173 device few weeks ago, therefore now you have 3 left.

Yes, but after unlocking e173 I had 0 credits. and two payments on the loan 4, so I just did not come 4 credits. On the screenshot below, you can see that the payments went from one to the other, so the story with e173 of place here.

да, но после разблокировки e173 у меня оставалось 0 кредитов. и два платежа по 4 кредита были один за другим, поэтому мне просто не пришли 4 кредита. На скрине ниже видно что платежи шли один за другим, поэтому история с e173 тут не к месту.

[Vincentas]

Yes, but after unlocking e173 I had 0 credits. and two payments on the loan 4, so I just did not come 4 credits. On the screenshot below, you can see that the payments went from one to the other, so the story with e173 of place here.

да, но после разблокировки e173 у меня оставалось 0 кредитов. и два платежа по 4 кредита были один за другим, поэтому мне просто не пришли 4 кредита. На скрине ниже видно что платежи шли один за другим, поэтому история с e173 тут не к месту.

You had bought 11 credits total that day and all these credits were added to your account.

You used 2 function for 4 credits each. Todal 8 credits spent. so now you have 3 credits left. All is correct.

[makcum15]

<edited> please use english language on our forums only.

[makcum15]

I do not agree with you. to resolve our dispute, please send us the report on operations and the flow of funds to my account to my email

я не согласен с вами. чтобы разрешить наш спор, пришлите пожалуйста отчет по операциям и поступлениям средств для моего аккаунта на мой емайл

[Valdemaras]

I do not agree with you. to resolve our dispute, please send us the report on operations and the flow of funds to my account to my email

я не согласен с вами. чтобы разрешить наш спор, пришлите пожалуйста отчет по операциям и поступлениям средств для моего аккаунта на мой емайл

You have all the invoices sent to your email address after you make a payment or you should have been able to download them right after making a payment as then you are directed to its form page.

[makcum15]

OK. look: 27 July were enrolled 3 and 4 Euro for your database. with the help came to me at the email was paid, 4, 4, and 3 Euro. where is 4 Euro?

4 Euro: https://www.dc-unlocker.com/invoice/...ca44bbd4fc/get

4 Euro: https://www.dc-unlocker.com/invoice/...2202a8916e/get

3 Euro: https://www.dc-unlocker.com/invoice/...dccaf0e9e4/get

ок. смотрим: 27 июля было зачислено 3 и 4 евро по вашей базе. по выпискам пришедшим мне на емайл было заплачено 4, 4 и 3 евро. куда делись еще 4 евро?

[Valdemaras]

Problem solved and explained via Live support chat.

[fejeerow]

Pls my user name is fejeerow, I paid for 15 credits and hasnt been added to my acciunt. Why?