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  • Valdemaras
    replied
    Originally posted by Sanusi Saidu View Post
    i am trying to buy credits but is showing me wrong user name
    How to get user account see here https://www.dc-unlocker.com/how-to-g...rname-password

    Leave a comment:


  • Sanusi Saidu
    replied
    i am trying to buy credits but is showing me wrong user name

    Leave a comment:


  • Sanusi Saidu
    replied
    my dc unlocker is showing me wrong user name or password how will i do

    Leave a comment:


  • daphne
    replied
    Originally posted by Valdemaras View Post
    Now it is fixed and you should be able to purchase credits by paypal.
    Thanks. Now credits are purchased and the modem is now unlocked.
    Again, thank you for your quick assistance. I really appreciate it.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by daphne View Post
    Thank you for your help, Valdemaras. I really appreciate it.
    However, I cannot buy more credit when I choose PayPal payment with "Existing user" option. I get following message.



    Does it mean I cannot buy credits via PayPal? Other methods look like too complicated. Is there any way to do it PayPal?
    Now it is fixed and you should be able to purchase credits by paypal.

    Leave a comment:


  • daphne
    replied
    Originally posted by Valdemaras View Post
    Please let me know your ip address it might be blocked because earlier you have tried to login with incorrect username/password too many times.
    Thank you for your help, Valdemaras. I really appreciate it.
    However, I cannot buy more credit when I choose PayPal payment with "Existing user" option. I get following message.

    Only reseller can add credits to this account. Contact your reseller
    Does it mean I cannot buy credits via PayPal? Other methods look like too complicated. Is there any way to do it PayPal?

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by daphne View Post
    Thank you for setting up my account so far.

    I receive following error message when I try to log in my account.


    and this error message when I try to unlock the modem with my account & password



    FYI 1, I have tried Firewall OFF and I still get the same error messages.
    FYI 2, I have uninstalled and re installed the program. I still get the same error messages.
    FYI 3, I have re-started the PC and I still get the same error messages.

    My PC is Windows XP Professional SP3.
    Please let me know your ip address it might be blocked because earlier you have tried to login with incorrect username/password too many times.

    Leave a comment:


  • daphne
    replied
    Originally posted by Valdemaras View Post
    Forum account is not related to account used for logging into server, therefore you had to buy credits as new user if you never did it before. Please provide payment information via private message to solve this problem.
    Thank you for setting up my account so far.

    I receive following error message when I try to log in my account.
    ================================================== =================

    Check account status


    Error connecting to server !

    ================================================== =================
    and this error message when I try to unlock the modem with my account & password

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62


    unlock failed !


    ================================================== =================
    FYI 1, I have tried Firewall OFF and I still get the same error messages.
    FYI 2, I have uninstalled and re installed the program. I still get the same error messages.
    FYI 3, I have re-started the PC and I still get the same error messages.

    My PC is Windows XP Professional SP3.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by daphne View Post
    I haven't received any "username/password", I'm trying to log in with forum username/password.
    I paid as "existing user".
    Forum account is not related to account used for logging into server, therefore you had to buy credits as new user if you never did it before. Please provide payment information via private message to solve this problem.

    Leave a comment:


  • daphne
    replied
    Now I get another error message, "Error connecting to server !". What's going on?
    FYI, I get the same error message even when I disabled Firewall.

    Leave a comment:


  • daphne
    replied
    Originally posted by Valdemaras View Post
    You sure that you enter the exact same username/password that you received to your email address after the payment? Maybe you make a space before or after username/password as it might cause this problem as well.
    I haven't received any "username/password", I'm trying to log in with forum username/password.
    I paid as "existing user".

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by daphne View Post
    I did that and it gives me exactly the same error message.
    FYI, I have also clicked "Unblock" linkwhich I have received after PayPal payment.
    You sure that you enter the exact same username/password that you received to your email address after the payment? Maybe you make a space before or after username/password as it might cause this problem as well.

    Leave a comment:


  • daphne
    replied
    Originally posted by Valdemaras View Post
    You need to login to server before performing an unlock. You can do it from the server tab on the program, after entering correct username/password that you received to your email after payment click Check login, then proceed with unlocking.
    I did that and it gives me exactly the same error message.
    FYI, I have also clicked "Unblock" linkwhich I have received after PayPal payment.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by daphne View Post
    I have just purchased 1 credit for me (daphne) but DC Unlocker says "Wrong username or password !" when I try to unlock. What do I wrong?
    You need to login to server before performing an unlock. You can do it from the server tab on the program, after entering correct username/password that you received to your email after payment click Check login, then proceed with unlocking.

    Leave a comment:


  • daphne
    replied
    I have just purchased 1 credit for me (daphne) but DC Unlocker says "Wrong username or password !" when I try to unlock. What do I wrong?

    Leave a comment:

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