Paymet done but now password

[bougis]

Hi,

My user ID is bougis
First I bought 4 credits but was not enough for the GTM 382 so I bought 11 more but I got this message

Please contact us
Order ID 5K794453AG120014Y

I should have 15 credits which I assume enough to unlock GTM 382

Is my account blocked? Please help ASAP

[bougis]

Ignore previous message , now I get error code 24

I got my account working now .. but when I tried to unlock, I get error code 24

Will I lose my credits? What does code 24 mean?

[Vincentas]

Restart the computer and do unlock again. If software took credits - it is not a problem. Unlocking same modem does not need credits. Be sure you use latest dc-unlocker software version.