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Paymet done but now password

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  • Paymet done but now password

    Hi,

    My user ID is bougis
    First I bought 4 credits but was not enough for the GTM 382 so I bought 11 more but I got this message

    Please contact us
    Order ID 5K794453AG120014Y

    I should have 15 credits which I assume enough to unlock GTM 382

    Is my account blocked? Please help ASAP

  • #2
    Ignore previous message , now I get error code 24

    I got my account working now .. but when I tried to unlock, I get error code 24

    Will I lose my credits? What does code 24 mean?

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    • #3
      Restart the computer and do unlock again. If software took credits - it is not a problem. Unlocking same modem does not need credits. Be sure you use latest dc-unlocker software version.

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