I have buy 19 credits but it not appear in the program

[Andrea Grillandini]

i my phone Honor 8 is stuck at boot logo, and i can only access to fastboot mode and to try to repower my phone i need the fastboot code, i have already buy 19 credits with my account (Grilla) but when im trying to flash the update.app the programm dc phoenix send me a message : insufficent credits. please help me myphone i stucked since 3 days

[Valdemaras]

Your payment was refunded because paypal account is not verified, more info and solution here https://www.dc-unlocker.com/payment-refunded
if you paid from card, then need to register it with paypal and verify it