I still have 0 credits

[Leosamsung]

Hi, yesterday I charge whit my Mastercard first 4 credits and today another 15 credits but the program still show "You haven't enough credits" dialog. Now I searched on the forum and I found many Unlock account and refound request so help me to understand some. Now I need to understand if I need a refound or a link to unlock my account.
Thank you.

[Valdemaras]

Now i need to know your username to find your payment and check what's happening.

[Leosamsung]

Sorry, I forgot this...Is Leosamsung

[Valdemaras]

Your both payments were automatically refunded. PayPal account must be verified, more info and solution here https://www.dc-unlocker.com/payment-refunded
if you paid with credit card, then need to register it with paypal and verify it first before making payment

[Leosamsung]

Ok...so I need to create a PayPal account? Becouse I pay with a PayPal card but with the "Pay with Debit or Credit Card" button.

[Leosamsung]

And not the "log-in" button because I don't have a PayPal account.

[Valdemaras]

Ok...so I need to create a PayPal account? Becouse I pay with a PayPal card but with the "Pay with Debit or Credit Card" button.

Yes, then you need to create account, link credit card, verify it and only then can pay with credit card option.

[Leosamsung]

Hi I had the reply from Paypal that confirmed my credit card, I needed to wait for the reply from Paypal for a few days for reasons of assessment they have taken, now how should I proceed to answer her answer in order to use my credits ?

[Valdemaras]

Hi I had the reply from Paypal that confirmed my credit card, I needed to wait for the reply from Paypal for a few days for reasons of assessment they have taken, now how should I proceed to answer her answer in order to use my credits ?

Not quite understand what you are asking. We can help only with services related to us. If you face any problem on software or with your account let us know what it is.

[Leosamsung]

Hi, sorry maybe I was not very clear, the software continues to give me zero credits (it tells me I do not have credits this is my problem), when I start the software does not go ahead and I get this message: Not enough credits how do i need to retrieve credits or use them?

[Leosamsung]

I do not speak his language to use the Google Translator, DC - Unlocker software keeps me from seeing the credits I paid with Paypal, before 4 credits and then 15 credits but I still have 0 credits I can not see my credits in DC - unlocker software. Sorry my way of communicating not very correct and clear, you have some patience thanks, Leo ......

[Valdemaras]

Hi, sorry maybe I was not very clear, the software continues to give me zero credits (it tells me I do not have credits this is my problem), when I start the software does not go ahead and I get this message: Not enough credits how do i need to retrieve credits or use them?

Buy credits here https://www.dc-unlocker.com/buy

select payment method that you can make payment by then enter requested info and click confirm, on the following page click proceed, then you will be redirected to payment form.