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I purchased a 19 euro credit yesterday but old laptop crashed after installing. Installed on a new computer today but got message the app is locked to the broken laptop. So I stupidly paid again as an existing user and got the same message. Now setup a new account and paid for a 3rd time. Could you please refund the first two payments to my paypal account?
While flashing in fastboot mode using this version of DC Pheonix, the phone turned its screen off and the program kept looping through "flashing recovery" step forever. So the phone is %100 dead now and I have spent 19 credits, 4 for getting the bootloader code and 14 for flashing (or killing) the phone. With that being said, I think I deserve a refund for the dead phone but I'd give up on this and will just ask for the credits I spent here.
Should you need additional info, please let me know.
I purchased a 19 euro credit yesterday but old laptop crashed after installing. Installed on a new computer today but got message the app is locked to the broken laptop. So I stupidly paid again as an existing user and got the same message. Now setup a new account and paid for a 3rd time. Could you please refund the first two payments to my paypal account?
While flashing in fastboot mode using this version of DC Pheonix, the phone turned its screen off and the program kept looping through "flashing recovery" step forever. So the phone is %100 dead now and I have spent 19 credits, 4 for getting the bootloader code and 14 for flashing (or killing) the phone. With that being said, I think I deserve a refund for the dead phone but I'd give up on this and will just ask for the credits I spent here.
Should you need additional info, please let me know.
Thanks
We can't track you by just letting us know what you did and what was not working, be sensible and provide details so we can check.
Thank you very much. I must say I'm very impressed and what a pleasure it is to deal with such an ethical company. Tool worked perfectly as well and saved my bricked Mediapad M3.
We can't track you by just letting us know what you did and what was not working, be sensible and provide details so we can check.
All I dead was reboot the phone in fastboot mode, load the firmware and the customization .app files which I downloaded from the support area and start flashing. I noticed after it started that the screen turned off automatically so I though this is something intentional done by the program to save battery. I kept checking every now and then and I noticed that it's in the flashing recovery step with the bar making progress. Later I discovered that it's just looping at that step forever. I left it for around a day and a half with no difference. Then I disconnected and tried to turn on but it just became a completely dead phone. Nothing makes it show any sign of life like charging or fastboot, it's just %100 dead.
All I dead was reboot the phone in fastboot mode, load the firmware and the customization .app files which I downloaded from the support area and start flashing. I noticed after it started that the screen turned off automatically so I though this is something intentional done by the program to save battery. I kept checking every now and then and I noticed that it's in the flashing recovery step with the bar making progress. Later I discovered that it's just looping at that step forever. I left it for around a day and a half with no difference. Then I disconnected and tried to turn on but it just became a completely dead phone. Nothing makes it show any sign of life like charging or fastboot, it's just %100 dead.
The user name I used is: bl4782
Thanks
Make screenshot of device manager when phone is connected to pc, you certain its not visible there?
There's no difference between the 2 situations. The device is similar to a case when if you take its battery off. At this point, you can't tell if this is an actual phone or just a toy. I didn't expect to ever have that degree of death!
There's no difference between the 2 situations. The device is similar to a case when if you take its battery off. At this point, you can't tell if this is an actual phone or just a toy. I didn't expect to ever have that degree of death!
Ok so as i understand it does not appear anywhere on pc even by holding power button on for awhile as well. In such case only mentioned earlier solutions could help in your case which is test-point location and short-circuit flash or main board replacement.
Ok so as i understand it does not appear anywhere on pc even by holding power button on for awhile as well. In such case only mentioned earlier solutions could help in your case which is test-point location and short-circuit flash or main board replacement.
It's good to know the test points method is still an option. I might give it a try.
Ok so as i understand it does not appear anywhere on pc even by holding power button on for awhile as well. In such case only mentioned earlier solutions could help in your case which is test-point location and short-circuit flash or main board replacement.
Hi,
I couldn't find a "board software including testpoint" for my device (STF-***). Doesn't it have one?
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