credits lost

[danwteik]

i buy 4 credits to my account, but when i check the status in DC unlock, the credits left is 0.
why?
username: danwteik
paypal receipt no. 5357-1154-6723-9624

[Vincentas]

Credits are not added because your payment is refunded.
Your payment is refunded, because you use unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment