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Paid for credits and my account still shows no available credits

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  • Paid for credits and my account still shows no available credits

    Hi, I paid for 4 credits and when I login to HCU Client it still shows that I 0 credits available.

    HCU Log:
    2018-11-08 17:58:03.175 Checking account sutoraifu...
    2018-11-08 17:58:03.185 Connecting to server...
    2018-11-08 17:58:04.068 Connected!

    Account: sutoraifu
    Check success!

    Credits left: 0
  • #2

    Credits were not added because your payment was automatically refunded.
    Your payment is refunded, because you use unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment

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