Account problem

[kevencs]

I purchased HDE Tools Activation (1 Year Access)
I can't use it now, what's going on?
username is: kevencs1

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Because I urgently need to use it, I bought it again. However, the login prompts that the username or password is incorrect.
username is: utuotech

[Valdemaras]

You should contact their support i guess then since we are not HDE, good luck.