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Purchased credits, not in account???

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  • Purchased credits, not in account???

    I bought 10 credits via PayPal and they aren't in my account. I did type my username correctly, and the money was taken out of my credit card, so why didn't I get any credits? No error ever showed, I just never got the credits. My username is the same here as it is for the actual application.

  • #2
    Credits were not added because your payment was automatically refunded.
    Your payment is refunded, because you use unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment
    >>Free Octohide VPN for Android, find it on Google Play Here<<

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    • #3
      That would be understandable, except I WAS NOT REFUNDED.

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      • #4
        Actually, I see that some of it was, but I was only refunded for 6 credits, not 10.

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        • #5
          Then you should contact paypal about it as we do not have any information of where are your payments.
          >>Free Octohide VPN for Android, find it on Google Play Here<<

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          • #6
            They added it to my PayPal account, not back to my card. Oh, well...

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