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  • Please Refund - DC Phoenix

    I have a Huawei Mate 10 lite (RNE-L21) with latest security Patch on Oreo. I create a account and bought 15 credits. But DC Phoenix say "Device with unsupported security patch". Could your refund my money?
    username:root888

    Thanks.
  • #2

    Hello, are you trying to repair your mobile? If so then you should try to write bootloader and oeminfo in new DC-phoenix update. Let me know how it goes, may include screenshot, we will try to help to revive it.

    Comment

    • #3

      When I try to update!
      please help
      Attached Files

      Comment

      • #4

        i need refund huawei mate 9 android 8.0m unknow error (375)

        juanks
        Last edited by xhirozq; 2018-12-20, 02:30 AM.

        Comment

        • #5

          Originally posted by root888 View Post
          When I try to update!
          please help
          No please do what i told, open up[date oeminfo tab and perform mentioned steps.

          Comment

          • #6

            Originally posted by xhirozq View Post
            i need refund huawei mate 9 android 8.0m unknow error (375)

            juanks
            Refund request forwarded and should be completed later during the day.

            Comment

            • #7

              up[date oeminfo error :-(
              please help?
              Attached Files

              Comment

              • #8

                Originally posted by root888 View Post
                up[date oeminfo error :-(
                please help?
                You must write bootloader too, you can not write just oeminfo.

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                • #9

                  help me

                  Comment

                  • #10

                    Originally posted by root888 View Post
                    help me
                    Mobile must be connected via testpoint.

                    Comment

                    • #11

                      not enough credits.i have already invested 19 credits. How many should i buy? 15 more?

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                      • #12

                        Originally posted by root888 View Post
                        not enough credits.i have already invested 19 credits. How many should i buy? 15 more?
                        For flashing yes, need 15 credits, that allows to flash device for 3 days unlimited times. 3 day timed license however allows same flashing + repair on HCU should you need it.

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                        • #13

                          witch is the right Bootloader name for my device??
                          i know for updateinfo
                          Please help me. i dont wanna loose 15 credits more.

                          Comment

                          • #14

                            You should check what processor runs on your device and choose any of the loader corresponding it's number.

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                            • #15

                              Hi I want a refund please.. I bought 4 credits plus DC Phoenix + HCU Time Licensed
                              I can not unbrick my Huawei mate 9 I got an error every time when I tried to flash the files .
                              username is: p4jarillo8
                              Attached Files
                              Last edited by t4viboy; 2019-03-25, 11:03 PM.

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