Refund for Mate SE/L34. 4 credits

[chelnam]

2018-12-11 18:43:14.929 Autodetect COM port and phone type start!
2018-12-11 18:43:15.707 Found COM port: COM4
2018-12-11 18:43:15.723 Found phone type: Huawei Android phone (HiSilicon CPU)
2018-12-11 18:43:15.723 Open COM port COM4 (Android Adapter PCUI (COM4))...
2018-12-11 18:43:15.849 Start read phone info!
2018-12-11 18:43:15.880 Connecting to server...
2018-12-11 18:43:16.380 Connected!
2018-12-11 18:43:22.250 CP State: ready
2018-12-11 18:43:22.250 Read phone basic info...
2018-12-11 18:43:22.827 Read phone secure info...
2018-12-11 18:43:27.416 Read phone info fail!

2018-12-11 18:43:36.434 Autodetect COM port and phone type start!
2018-12-11 18:43:39.208 Found COM port: COM4
2018-12-11 18:43:39.223 Found phone type: Huawei Android phone (HiSilicon CPU)

Read bootloader code fail!
Not supported/unknown chipset!

C567
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ID: chelnam









My question is can I use the app is the PC method doesn't work?

[Valdemaras]

Refund request now forwarded and should be completed later during the day.
Result will be same on any our software for this mobile.