Tried to unlock e5573-320 with no success

[uglyipl]

Hi,
I tried unlocking my modem, but I couldn't. I got error 37.
Is it possible to help me? If not, can you refund my 7 credits/euro?

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM5

Found modem : E5573s-320
Model : Huawei AuthVer 4 modem (New)
IMEI : 860861039465673
Serial NR. : V5Y7S16B15004733
Firmware : 21.316.03.01.738
Dashboard version : WEBUI_17.100.15.00.738_MRE5
Web UI version : WEBUI_17.100.15.00.738_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 1 (unlock attempts left : 9)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !


Thank you!
Regards,
Ivan

[Valdemaras]

For refund please let us know your username that you use on software.

[uglyipl]

Hi, my user name is "uglyipl"

[Valdemaras]

Hi, my user name is "uglyipl"

Refund request now forwarded and will be completed later during the day.