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Unable to Purchase Credits

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  • Unable to Purchase Credits

    Hello,

    I'm am attempting to purchase 4 credits for my account in order to obtain a bootloader unlock code for my device. When I click on the Buy tab on the website and enter my information, after clicking confirm, all I see is 'Please Wait' and a loading circle. I've been waiting for it to do something for at least an hour now.
    I previously purchased 4 credits without issue, so I don't think i'm doing something wrong.

    Help would be appreciated as soon as possible, Thanks!
    bhogervorst
    Last edited by bhogervorst; 1 week ago. Reason: credits, purchase, error
  • #2

    Hello, try clearing your cookies/cache or check from another browser.

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    • #3

      Hello,

      Thanks for the reply, I submitted a contact request through the main website and I didn't get an answer but the issue was resolved shortly after and I was able to purchase credits.

      I do want to mention that I attempted to buy credits through the DC-Unlocker App using PayPal, and it took my money but game me an error. I filed a dispute through PayPal but have not received my money back. For now, users should be warned to NOT purchase credits through the app.
      Last edited by bhogervorst; 1 week ago.

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      • #4

        Sorry to hear it, everyone else purchases successfully.

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