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  • refund and help

    hi, i tried to frp unlock a mate 10 lite, unfortunately i spent my credits but i got unknown error 398. I need a refund, and i still need to unlock the phone so any help will be appreciated, thanks.
  • #2

    Hello, please let us know your username on software.

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    • #3

      my username is ccriparo (same as my forum username), thanks

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      • #4

        Refund completed, not possible to remove frp on this version, only maybe if you manage to downgrade it somehow.

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        • #5

          ok thanks, i still see 0 credits tho, maybe i need to wait more?

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          • #6

            Purchase was refunded as you've asked.

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            • #7

              Check account status

              User : ccriparo
              Credits left : 0

              i still get this message in the application

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              • #8

                Yes, you should try to read my answers instead.

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                • #9

                  sorry,misread your latest post.

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