Huawei mate 9 pro is not supported

[huaweimate9pro]

Hey,
I tried to use DCPhoenix_v69 and hcu client and I got a message that "Device with unsupported security patch" in DCPhoenix_v69, and device not found in hcu client
So I'm asking for a refund please.

*I have Huawei mate 9 pro, Lon-L29, android 9 (the latest version of android and EMUI).

[huaweimate9pro]

My username: mohamadha
I paid 19 eur

[Valdemaras]

Refund request now forwarded and should be completed later during the day.