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Refund? Error in transaction.

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  • Refund? Error in transaction.

    Good morning, two times I try to recharge 4 credits through paypal to my account but after a few minutes the payment is made, another paypal email arrives saying that they reimbursed me what I paid (In this case, there were 4 credits). The same thing happens twice now. And when I try to pay by card it tells me that the transaction was not correct and that I have money on my card.

    I hope and understand, my English is very bad.

    My account has the same name as here. ( lyrielalk )
  • #2

    Your payment is refunded, because you use unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment