Credits Deducted but Card still Locked

[hotmetalnet]

I just bought 11 Credits.
Used it to unlock my ZTE MF627.
But unfortunately, after a successful unlock, the card is still locked.

================================================== =================

DC - Unlocker 2 Client 1.00.0460

Detecting card :

selection :
manufacturer - ZTE datacards
model - Auto detect

Found modem : MF627
Model : ZTE MF627
IMEI : 35501903432XXXX
Firmware : BD_3GHAP673A4V1.0.0B04
SIM Lock status : Locked (Card Lock)

================================================== =================

Unlocking, please wait ...

Card successfully unlocked !

Credits left : 4

================================================== =================

DC - Unlocker 2 Client 1.00.0460

Detecting card :

selection :
manufacturer - ZTE datacards
model - Auto detect

Found modem : MF627
Model : ZTE MF627
IMEI : 35501903432XXXX
Firmware : BD_3GHAP673A4V1.0.0B04
SIM Lock status : Locked (Card Lock)

================================================== =================

How do I get a refund for this? Or is there any workaround to unlock this?

Thanks.

[Vincentas]

Could you try to restart dc-unlocker software and to check lock status again? Could you provide full imei number. I could check in our system then also.

[hotmetalnet]

IMEI: 355019034325689

Tried your suggestion, it's still locked. A pop-up window is asking me for an unlock code.

[hotmetalnet]

This is what the screen displayed upon running the DC-Unlocker.


DC - Unlocker 2 Client 1.00.0460

Detecting card :

selection :
manufacturer - ZTE datacards
model - Auto detect

Found modem : MF627
Model : ZTE MF627
IMEI : 355019034325689
Firmware : BD_3GHAP673A4V1.0.0B04
SIM Lock status : Locked (Card Lock)

[hotmetalnet]

This screen displays whenever I insert a different SIM card.

Thanks.

[Vincentas]

Is it Smart bro modem? If yes, then sorry, we can not unlock this version modem. We can only offer you a refund. If you choose refund, could you write me your username?