Access denied

[cprjacksonville]

I've purchased three accounts trying to unlock my Netgear Mr1100 I've spent over $30 so far. When I try to login, every account gives the message "Access is denied for using protocol monitoring software". What is protocol monitoring software? Why are all of my accounts blocked? Do to the holidays and time difference, support is never open when I'm at work.

Account user names:
kylezack99
kylezack
cprjacksonville

[Valdemaras]

Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
Block now removed. If you do not know what service/software on your machine causes this then can only suggest to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.