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  • Refund request

    Hello,

    I just tried to unlock a Huawei MediaPad M5, which should be supported according to your devices list.
    I had already purchased 4 cr by PayPal, but since DC Unlocker's Auto Detection said would cost 15 cr, I purchased another 11 cr.
    After that I tried to unlock it, however, DC Unlocker gave me the following error:

    "Factory reset protection Erase start
    Fastboot command fail!"

    As the 15 credits have been removed although the tablet is still locked, I'd like to be refunded.
    My username for which I purchased the 15 cr is mishafinko, just like my forum username.

    Is it possible to somehow unlock my device?
  • #2

    Refund now completed, Sorry, but Android 8 and later with latest security patches are not serviceable.

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    • #3

      Thanks! Unfortunately, after buying the device, I immediately updated it ..

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      • #4

        :/ probably was possible prior the update.

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