Y7 LND-L21 unclock failed

[hswg1]

Hi, log:
30.09.2020 14:59:16
HCU Client v1.0.0.0362
Account: hswg1

Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode


Erase FRP
2020-09-30 14:59:16.169 Erase FRP start
2020-09-30 14:59:16.583 Reading phone info...
2020-09-30 14:59:17.265 Read phone info success!
Model: LDN-L21
IMEI: 861962045037875
Firmware ver.: LDN-L21 8.0.0.147(C432
SN: 26EBB18B19153301


2020-09-30 14:59:17.368 Phone info data backup saved to file C:\Users\user\Downloads\HCU_362\Back up\20200930_145917_861962045037875.BAK

2020-09-30 14:59:17.382 Connecting to server...
2020-09-30 14:59:17.603 Connected!
2020-09-30 14:59:18.103 Reading Certify data...
2020-09-30 14:59:18.389 Reading Certify data success!
2020-09-30 14:59:18.403 Signing Certify data...
2020-09-30 14:59:20.706 Erase FRP done!

but on phone screen was info 'reset failed',and phone is still locked by FRP, new log:

30.09.2020 15:06:37
HCU Client v1.0.0.0362
Account: hswg1

Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode


Read phone info
2020-09-30 15:06:37.766 Start read phone info from fastboot!
2020-09-30 15:06:38.935 Read phone info done!

Model: LDN-L21
IMEI: 861962045037875
Firmware ver.: LDN-L21 8.0.0.147(C432
SN: 26EBB18B19153301


2020-09-30 15:06:38.996 Phone info data backup saved to file C:\Users\wojciech.grylewicz\Downloads\HCU_362\Back up\20200930_150638_861962045037875.BAK

user Lock state is lock
fbLock state is lock
Image is origin
Verify mode is enforcing
Check root info is safe
Lock state is lock
Root State: UNROOT
Battery state: 4271mv

please refund 12 cr on my account (hswg1), thanks

[Valdemaras]

Refund not available for you anymore not to mention that credits were added for free already out of good will. FRP erase guide https://www.dc-unlocker.com/huawei-a...one-frp-unlock though i suspect this isn't what you seek and didn't know what you are doing.