please refund-code doesn't work

[iliev.vl]

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei E3531 / MegaFon M21-4

Selected Applications port COM13

Found modem : E3531
Model : Huawei E3531 / MegaFon M21-4
IMEI : 867424022322550
Serial NR. : D7L7S15A16000976
Firmware : 21.318.23.00.738
Compile date / time : Jan 3 2014 09:14:37
Hardware ver. : CH1E3531SM
Dashboard version : UTPS23.015.02.00.738_MAC23.015.02.00.738_LNX23.015 .02.01.738
SIM Lock status : Locked (Card lock)
Wrong codes entered : 1 (unlock attempts left : 9)

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Unlocking, please wait ...

Diagnostic port not found !

Error code 91

unlock failed !

================================================== =================

Sending IMEI to server ... OK !

867424022322550 Unlock code = 14325963

[Valdemaras]

Please, provide video footage with device's imei visible and code entry failure.