Please refund - credits paid for no result

[rgHuaweiMediapadM5lite]

Hello guys!
Please give me a refund.
I have tried to unlock my Huawei Mediapad M5, but the credits were removed while no unlock did happen, as seen in this output:


================================================== =================

Check account status

User : uungeeheeuueer
Credits left : 15

Unlock Huawei phone in fastboot mode (TQHNU20A29102951) cost 15 cr

Server message :
New version 1.00.1431 ready for download!

================================================== =================

Factory reset protection Erase start

Fastboot command fail!

================================================== =================

Check account status

User : uungeeheeuueer
Credits left : 0

Unlock Auto detect (recommended) (TQHNU20A29102951) cost 15 cr

Server message :
Check prices at : https://www.dc-unlocker.com/buy/user_prices

Insufficient credits !

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1428

Detecting phone :

selection :
manufacturer - Huawei phones
model - Auto detect (recommended)

Found Phone : BAH2-W19
Model : Huawei phone in fastboot mode
IMEI : TQHNU20A29102951
Serial NR. : TQHNU20A29102951
Firmware : BAH2-W19 8.0.0.337(OCEC431
FB LockState: LOCKED
USER LockState: LOCKED
locked
Battery state: 3793mv

================================================== =================

[Valdemaras]

Credits added back, you either need to downgrade device to android 7 to have no problems using method you do, or you need to use this solution: for current android version your device runs, possible only via software/hardware testpoint, guide: https://hcu-client.com/huawei-bootlo...via-testpoint/