Refund Please.

[Mohamed AlShony]

Hello,

I purchased 4 credits to unlock huawei mediapad t3 10. It's not working.
I would like to request a refund, please.

username oldraw
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2022-06-10 02:14:39.119 Autodetect COM port and phone type start!
2022-06-10 02:14:40.220 Found COM port: COM7
2022-06-10 02:14:40.224 Found phone type: Huawei Android phone (Qualcomm CPU)
2022-06-10 02:14:40.343 Open COM port COM7 (DBAdapter Reserved Interface (COM7))...
2022-06-10 02:14:40.475 Connecting to server...
2022-06-10 02:14:40.675 Connected!

Read bootloader code fail!
Phone Authorisation data fail!
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Unlock Bootloader

2022-06-10 02:23:09.075 Autodetect COM port and phone type start!
2022-06-10 02:23:10.177 Found COM port: COM7
2022-06-10 02:23:10.180 Found phone type: Huawei Android phone (Qualcomm CPU)

Wrong chipset platform!
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thank you

[Valdemaras]

You need to downgrade your device's firmware for this service to work on HCU.

[Mohamed AlShony]

You need to downgrade your device's firmware for this service to work on HCU.

its AGS-L09 8.0.0.161(C185) there isn't firmware less than android 8 ( emui 8 ) for it

[Valdemaras]

Correct, but there should be a lower build than .161 of it if that is the current version that you run.