Access denied to login

[mqvista]

I have try to login and get the error, Access denied (for using protocol monitoring software).

My username is mqvista

[Valdemaras]

Your computer runs USB activity scanning/sharing service, therefore you got blocked. You must remove such service/software from the computer before using DC-unlocker otherwise you will get blocked again.
Block now removed. If you do not know what service/software on your machine causes this then can only suggest using dc-unlocker from another pc. Note: receiving multiple blocks for the same reason may end up with a permanent block.

[mqvista]

Login successful, but when i try to unlock my device, it show:

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !

[Valdemaras]

This means that the current firmware of your device is not supported for service.