Request for credit refund

[Hyseas10]

My most recent use of credits was for repair of MR6500 (IMEI ending in 3624) that did not work due to Netgear’s firmware update (NTGX65 12.01.16.00). This was a while ago before this firmware was a known issue (I had successfully repaired another MR6500 with NTGX65 v10).

So I ask for a refund of those most recent credits to Account: hyseas10 so that I may next repair a MR5200, which I understand has no such firmware issues. Thank you.

[Valdemaras]

Lost credits were added back.

[Hyseas10]

Thank you, Sir.

[BoCoMo]

Hello, I had the same issue too.
Refund for now until it update in the future?
BoCoMo

manufacturer - SierraWireless/NETGEAR
model - NETGEAR MR6500

Interface : 192.168.1.1
Found modem : MR6500
Model : NETGEAR MR6500
IMEI : 0160xxxxxxxxxxx
Serial NR. : 6RB42XXXXXXX
Firmware : NTGX65_12.01.16.01
SIM Lock status : Locked (PH-NET PIN)

================================================== =================

Repair IMEI...
New IMEI 3534xxxxxxxxxxx
Connecting to server...
Writing IMEI...

AT command error

[Valdemaras]

Hello, credits were added back. Please always check the supported models' list or tutorials to see exceptions for unsupported device firmware.

[BoCoMo]

Thanks, will there be a fix soon?

[Valdemaras]

Thanks, will there be a fix soon?

Sorry, but I do not know about possible fixes implementation or dates when they could be released.