Refund request

[hagiumihai]

Hello!
Thanks for unlocking codes for other devices but the last one the unlock code not working. Please send me other code or any solution if is possible.
Best regards!

DC - Unlocker 2 Client 1.00.1442

Detecting modem :

selection :
manufacturer - Huawei modems
model - _Unknown Huawei modem_

Selected Applications port COM6
Selected Diagnostics port COM5

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887020577352
Serial NR. : E9RDW15326001049
Firmware : 21.317.01.03.12
Dashboard version : WEBUI_17.100.06.16.12_MRE5
Web UI version : WEBUI_17.100.06.16.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 0 (unlock attempts left : 10)

================================================== =================

Sending IMEI to server ... OK !

866887020577352 Unlock code = 40369306

Credits left : 0

================================================== =================
Detecting modem :

selection :
manufacturer - Huawei modems
model - _Unknown Huawei modem_

Selected Applications port COM6

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887020577352
Serial NR. : E9RDW15326001049
Firmware : 21.317.01.03.12
Dashboard version : WEBUI_17.100.06.16.12_MRE5
Web UI version : WEBUI_17.100.06.16.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 1 (unlock attempts left : 9)

[Valdemaras]

Hello, we do not generate codes for this model at all. And your model firmware version is not supported for direct unlock either.

[hagiumihai]

The model Huawei E5575 is on your list with accepted models. If is not possible to unlock is fair to return credits.

[Valdemaras]

Of course, for this, we will need a short video of code entry failure with visible device IMEI/info on the unit's web dashboard.