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  • account blocked

    Received message acess denied. Switched computers and now I get account blocked and password seems to be accepted ok showing the right credits.
    User turnerj.

    Also, there seems to be some problems with the image verification on forum registration. Sometimes the image doesn't show up properly in firefox??

    Thanks

  • #2
    To unblock your account you need to open e-mail that you use for paypal and used for payment. There check for e-mail form dc-unlocker. There will be instructions how to unblock your account.
    If can not find, check in the spam folder, maybe it went there.

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    • #3
      E-mail address for this forum and paypal are the same, double checked just to be sure. Nothing in the spam folder and didn't receive any E-mail the first time. Can you re-send the E-mail?

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      • #4
        Originally posted by jt1000 View Post
        E-mail address for this forum and paypal are the same, double checked just to be sure. Nothing in the spam folder and didn't receive any E-mail the first time. Can you re-send the E-mail?
        Sorry, can not resend. Could you contact us by live chat? Then we would try to unblock it manually.

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        • #5
          Please unblock account qminh85 . I just bought a 15 credit but it show on the DC client that my account has 0 credit, account block!!!

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          • #6
            Originally posted by qminh85 View Post
            Please unblock account qminh85 . I just bought a 15 credit but it show on the DC client that my account has 0 credit, account block!!!
            To unblock your account you need to open e-mail that you use for paypal and used for payment. There check for e-mail form dc-unlocker. There will be instructions how to unblock your account.
            If can not find, check in the spam folder, maybe it went there.

            You have 0 credits, because your payment is refunded. Your payment is refunded because you used unverified paypal account. Our system accept only payments from verified accounts. Verify the account at paypal and then there will be no refund.

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