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  • No credits have been allocated

    Hi,
    I purchased 8 credits (2 and then 6) using PayPal last Friday 3rd Dec. The credits still haven't been allocated to my account (ljrowl) and I haven't received an email message. Would appreciate your looking into it please.
    Thanks,
    ljrowl

  • #2
    Your payment was refunded because you used unverified paypal account. Our system accept only payments from verified accounts. Verify the account at paypal and then there will be no refund.

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    • #3
      Thanks Vincentas, sorry for being a newb, not sure what's required but I updated the paypal account with new credit card details, address etc. Does that make me valid? Tried to use it to purchase 8 credits and I'm still showing 0 credits.
      Thanks,
      ljrowl.

      Comment


      • #4
        Originally posted by ljrowl View Post
        Thanks Vincentas, sorry for being a newb, not sure what's required but I updated the paypal account with new credit card details, address etc. Does that make me valid? Tried to use it to purchase 8 credits and I'm still showing 0 credits.
        Thanks,
        ljrowl.
        Payment was refunded again for same reason. You need to verify it from your paypal account. For more infromation you should check at paypal.

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        • #5
          Dear Manager,
          I am new user of DC-Unlocker.My login id is sourav2348.Email id is [email protected].I purchased 10 credits on 30-12-2010.But when login it shows 0 credits.Was the amount refunded??please reply by email or PM.

          Comment


          • #6
            Originally posted by sourav2388 View Post
            Dear Manager,
            I am new user of DC-Unlocker.My login id is sourav2348.Email id is [email protected].I purchased 10 credits on 30-12-2010.But when login it shows 0 credits.Was the amount refunded??please reply by email or PM.
            Your payment is refunded, because you used unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment.

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